Outsource Admin & Call Centre Services - Save 40%+ in Operational Costs

Synergy Outsourcing provides cost-effective, scalable admin and customer support, so you can focus on growing your business — not managing busywork. RECRUIT TOP TALENT ACROSS THE GLOBE.

The Problem We Solve

Tired of Wasting Time on Admin and Customer Calls?

Running a business means juggling a lot — but admin and customer service shouldn’t slow you down. Hiring staff is expensive and time-consuming. That’s where we come in.

  • Overflowing admin workload?

  • Missed customer calls or poor service?

  • Struggling to hire or retain office staff?

  • Losing time on tasks that don’t grow your business?

What We Can Do For You

  • Admin Support

    Data entry & document control

    Email/calendar management

    Payroll & HR tasks

    Invoicing, scheduling

  • Call Centre Services

    Inbound/outbound calls

    Customer support & helpdesk

    Appointment booking

    Lead generation & surveys

View Full Service List

Why Businesses Choose us?

Australian-Led Team

Locally led, quality-driven outsourcing — with Australian oversight, tailored training, and end-to-end accountability built in.

One Point of Contact

Your own dedicated manager oversees setup, training, and daily operations — so you don't have to.

Cost Reduction

Maximize savings by optimizing call center and administrative expenditures through strategic outsourcing.

Skilled Agents

Harness skilled sales, customer service, and admin professionals trained in your systems and brand voice — elevating quality at every touchpoint.

Flexible Engagement

Effortlessly scale your support — start with just 10 hours a week and flex up as your business grows.

Invest in Growth

Accelerate service innovation and channel resources towards core business functions for heightened focus and productivity.

Testimonials

  • "We cut costs and improved our customer satisfaction instantly. The team at Synergy OS has been incredible in following up on missing leads and quotes"

    Mason, Director

  • “We scaled customer service during a busy period without compromising quality. Their team felt like our own from day one.”

    Abbas, Director

  • “SynergyOS didn’t just fill a gap — they became an essential part of our team. Reliable, responsive, and always a step ahead.”

    Ash, Director

Let Us Handle the Busywork — So You Can Focus on Growth

From admin tasks to customer support, our trained professionals integrate seamlessly into your business — following your systems, your tone, and your standards. Whether you're scaling up or simply need breathing room, we take care of the day-to-day so you can stay focused on the big picture.

FAQs

  • Our offices are located in Canada and Australia.

  • We provide a comprehensive range of outsourcing services, including customer support, technical assistance, sales, lead generation, appointment setting, bookkeeping, payroll management, data entry, and other administrative support services.

  • There are no up-front fees. You only pay an hourly rate for the agents you need. Outsourcing work to Synergy Outsourcing can result in significant cost reductions.

  • Absolutely! Our flexible outsourcing solutions are designed to accommodate your evolving needs. Whether you require additional agents during peak seasons or wish to expand into new markets, we offer scalable options to support your business growth seamlessly.

  • We adhere to strict data security protocols compliant with international standards. Our agents work on computer systems equipped with stringent security systems, robust encryption methods, and secure network infrastructure to safeguard sensitive information at all times.

  • We are currently hiring top talent from South Asian countries.

  • Getting started is easy. Simply reach out to us through our website, phone, or email to discuss your requirements. Our dedicated team will work closely with you to understand your needs and tailor a customized outsourcing solution that aligns with your business objectives.

Let’s work together

Professional support. Affordable plans. No stress.

Be clear, be confident, and don’t overthink it. The beauty of our relationship is that it’s going to continue to evolve and your business can evolve with it. Our goal is to make it feel right for right now. Latter will take care of itself. It always does.